Frequently Asked Questions
Everything you need to know about your WISKII experience.
How long will it take to receive my order?
Standard shipping typically takes 5-10 business days depending on your location. Once your order is dispatched, you will receive a tracking number via email to monitor your package's journey.
What is your return and exchange policy?
We offer a 30-day return window from the date of delivery. Items must be in their original condition, unworn, unwashed, and with all tags attached to be eligible for a refund or exchange.
How do I find my perfect fit?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart. If you are between sizes, we generally suggest sizing up for a more comfortable fit.
Do you ship internationally?
Yes, WISKII ships to most countries worldwide. Shipping costs and delivery times vary by region and will be calculated at checkout. Please note that customs duties may apply depending on your local regulations.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How should I care for my WISKII garments?
To maintain the quality of your apparel, we recommend machine washing in cold water on a gentle cycle and hanging to dry. Avoid using bleach or fabric softeners to preserve the fabric's integrity.